Box Office Information

Our Box Office is open 9am- 5pm Monday to Friday, telephone 01446 799 100. We are also open one hour ahead of published performance times. Please remember that tickets can also be booked online.

Please bring your booking reference with you to collect your tickets from the box office. We accept all major credit and debit cards, and whilst there is no booking fee for tickets booked online or over the phone, there is a mail out charge of 50p for any tickets to be posted.
We no longer accept cheques as payment for bookings and all tickets must be paid for at time of booking; tickets cannot be reserved.

 

Refunds and exchanges

We regret we cannot refund tickets however we can exchange for another event at the discretion of management.

 

Reduced price tickets

Where applicable, reductions are available for senior citizens, students in full-time education, registered disabled, wheelchair users and their companion, unemployed and 16s and under. Please bring proof of entitlement. Group discounts are available where indicated. The management reserves the right to introduce discounts and other price changes without notice.

The management reserves the right to change the venue, the artist or the programme without notice. On occasions St Donats Arts Centre may have to cancel an event at short notice, on such occasions you will be refunded the ticket price or offered an exchange to the same value. Cameras and other recording devices are not allowed without prior consent. Please switch off mobile phones. We will endeavour to seat latecomers as soon as there is a suitable break in the performance, although this may not be until the interval. All information in this brochure is correct at time of going to print.

 

Contact our Team
T: 01446 799100
E: boxoffice@stdonats.com