Terms and Conditions

Ticket Buying Terms & Conditions

  1. Tickets to Beyond the Border’s Birthday Barnstormer are issued by Beyond the Border Storytelling Festival Ltd in association with St Donats Arts Centre our official ticket agent.
  2. On arrival at the site all tickets must be exchanged for a wristband to be kept for the duration of the event.
  3. Child (5-16 years) and Under 5’s tickets may only be bought by an accompanying adult who takes responsibility for that Child during the event.
  4. Ticket buyers give permission for photographic, audio and video footage taken of them in festival spaces to be used for promotion by Beyond the Border Storytelling Festival Ltd and its partners.

Refunds, Cancellations and Liability

  1. Once purchased, tickets will not be refunded, nor credit notes issued, except in exceptional circumstances and only at the discretion of Beyond the Border Storytelling Festival Ltd. Tickets may not be re-sold without express permission of Beyond the Border Storytelling Festival Ltd.
  2. Tickets offer access to the Event as a whole. Whilst Beyond the Border Storytelling Festival Ltd will aim to stay as close to the advertised programme as possible, we reserve the right to change this programme. Changes to line up do not constitute grounds for a refund or compensation.
  3. Tickets offer access to all performances subject to capacity. Being refused entrance to a performance because a venue is full does not constitute grounds for a refund or compensation.
  4. In the event of cancellation of the event for any reason, Beyond the Border Storytelling Festival Ltd liability will be limited, at a maximum, to the purchase value of the ticket (not including booking fees). Travel, accommodation and other arrangements remain the responsibility of the ticket holder.
  5. In the event of cancellation of the event for reasons outside the control of Beyond the Border Storytelling Festival Ltd (eg adverse weather, national disaster) refunds of ticket purchase value will only be issued if requested by the ticket buyer in writing or electronically within 28 days from the date of cancellation.
  6. Beyond the Border Storytelling Festival Ltd accepts no liability for loss or damage of vehicles or property on the festival site.